Privacy Policy

Internet Privacy & Cookies Policy

This is the internet privacy policy of www.bellacapella.co.uk (the “Website”)

Last updated 21.10.20.

This website is the property of Bella Capella. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters, and the use of cookies on this Website.

This policy covers all data that is shared by a visitor with us, whether directly via www.bellacapella.co.uk or via email. This policy is occasionally updated by us so we suggest you review from time to time.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you, either directly via this Website or via email.

For the purpose of the General Data Protection Regulation (2018), our data controller is Claire Tilley and can be contacted via email at bellacapella0@gmail.com.

This company complies with the principles of GDPR. Based on Article 5, these are:

(a) Lawfulness, fairness and transparency

(b) Purpose Limitation

(d) Accuracy

(e) Storage Limitation

(f) Integrity and confidentiality

Your privacy and security are very important to us. We will always follow these principles and ask you how you would like us to communicate with you. The information commissioner regulates compliance with GDPR.

Information we collect

In operating our Website we may collect and process the following data about you:

1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.

1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter, or contact us via the Contact Us page.

1.3 Information provided to us when you communicate with us for any reason.

2. Use of cookies

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve your experience.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

3. Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. We will only ever process your information based on one of the following lawful bases (Article 6, GDPR)

(a) Consent

(b) Contract

(d) Vital interests

(e) Public task

(f) Legitimate interests

In addition, we may use the information for the following purposes:

3.1 To provide you with information requested from us relating to our products or services and to provide information on other products, which we feel may be of interest to you, if you have consented to receive such information.

3.2 To meet our contractual commitments to you.

3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

3.5 We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We, or they, may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

3.6 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

3.7 If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

3.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

4. Retention of personal data

4.1 Bella Capella will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

4.2 We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our policies.

5. Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them.

6. Access to information

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what personal data we hold about you, or if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

(a) The right to access, update or to delete the information we have on you

(b) The right of rectification

(d) The right of restriction

(e) The right to data portability

(f) The right to withdraw consent

7. Contacting us

We welcome any queries, comments or requests you may have regarding this policy. Please do not hesitate to contact us at bellacapella0@gmail.com or write to 29 Balland Park

Ashburton, TQ13 7BT. You will be notified of any changes to this Privacy Policy by email.